Contactless Commerce - Redefining the shopping experience
The pandemic put customer retail experiences to the ultimate test. Fitting rooms, contact with retail agents, cash payments, and in-store product testing were all impacted. Now that the world economy has reopened, retailers have realised the importance of faster, safer, and improved in-store and online experiences that preserve the essence of closeness and interactivity with products, agents, and the store environment. This is where cutting-edge digital technologies come into play, ushering in the era of "contactless commerce" - enabling new, innovative ways of shopping.
